Privacy Policy
This policy explains what information is used when you check an image, purchase additional checks, or contact our team. We collect and use information needed to provide, secure and support the service.
Last updated: 2026-10-25
Information we process
Depending on how you use IsThisImage, information may include the image you choose to check, the detection result and request status, browser/session identifiers, optional sign-in details, purchase and credit records, service diagnostics, referral information and messages you send to support.
Images and detection
Images are processed when you submit them for a check, including by service providers necessary to return a detection result. We do not operate a public gallery of submitted images or ordinarily retain original uploads as a permanent customer image library. Limited processing or temporary retention may occur to deliver the service, protect against abuse or meet applicable obligations; independent providers may have their own retention practices. Do not upload images you are not authorized to submit or that contain unnecessary sensitive information. When you choose to continue through sign-in or payment, the browser may temporarily keep the selected image on your device so you can resume without uploading it again.
Accounts and free checks
No account required for your daily free check. Signing in does not add another free check. An account is required to receive and manage purchased checks. You can use the daily free check without signing in.
Payment, refunds & support
After payment confirmation, your purchased checks are added to your account. Return to the detector, upload an image and start a check. A completed paid check uses one credit; failed checks are eligible for automatic credit restoration.
Cookies and service analytics
Necessary cookies and related browser information help keep sessions secure, apply usage limits and preserve payment return information. We may use service events and, where applicable, optional analytics to understand entry sources, usage, checkout activity and errors. Operational events are not intended to contain your uploaded image bytes or full card details. Available consent and browser controls can be used for optional tracking.
Retention and sharing
We keep account, purchase, usage, security and support records for periods reasonably needed to operate the service, honor purchases, investigate problems, prevent misuse or meet legal requirements. Access is limited to parties with a legitimate service purpose, including necessary providers. No specific provider's internal data-retention period is guaranteed by this policy.
Your choices and data requests
Subject to applicable law, you may ask to access, correct or delete eligible account information, inquire about processing, or exercise other available privacy rights. Contact support@isthisimageai.org and provide enough information to identify the relevant account or order. Do not send full payment credentials or unrelated sensitive material.
Security and changes
We use reasonable organizational and technical measures to protect service information, though no online service can promise perfect security. We may update this policy when the service or legal requirements change; the effective date on this page will be revised. Privacy questions can be sent to support@isthisimageai.org.